Returns & Exchanges

At Lunaria Skin, we want you to glow with confidence; if you are not entirely satisfied with your purchase, we offer a 30-day window for returns on all eligible skincare products.

1

Initiate Your Request

Email our support team with your order number and the reason for your return to receive a pre-paid shipping label.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring that at least 50% of the product remains for a valid refund.

3

Ship It Back

Affix the provided return label to your parcel and drop it off at any authorized courier location within 7 days of receiving the label.

4

Receive Your Refund

Once our laboratory inspects the return, your original payment method will be credited within 5 to 10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing